The People Behind IFIS NPL Servicing S.p.A.
Our leadership team combines decades of experience in structured finance, credit servicing, regulatory compliance, and corporate advisory. Each member brings a focused, specialist background that contributes directly to the quality of service we deliver to clients. At IFIS NPL Servicing S.p.A., seniority means active client involvement — not delegation to junior staff.
Marco Defelice
Chief Executive Officer
Marco has spent over twenty years in European credit markets, leading structured finance transactions and distressed portfolio acquisitions for major financial institutions before co-founding IFIS NPL Servicing S.p.A. He oversees the firm's strategic direction, regulatory relationships, and senior client coverage. His approach combines a strong credit discipline with a practical understanding of the operational realities that determine whether a strategy succeeds in execution.
Alessandra Vitturi
Chief Financial Officer
Alessandra brings extensive experience in financial planning, treasury management, and regulatory capital reporting within the banking and non-bank financial institution sector. At IFIS NPL Servicing S.p.A. she is responsible for the firm's financial controls, funding strategy, and investor reporting frameworks. She has a strong track record of building finance functions that are both technically robust and commercially responsive.
Giovanni Carullo
Head of NPL Servicing
Giovanni leads the non-performing loan servicing division, overseeing a team of credit analysts, legal coordinators, and workout specialists responsible for managing complex portfolios on behalf of institutional clients. He joined IFIS NPL Servicing S.p.A. after senior roles at two major European credit servicers, where he developed particular expertise in secured real estate and corporate NPL workouts. His division consistently delivers recovery performance benchmarked against top-quartile European servicers.
Federica Manzoni
Head of Business Financing
Federica manages the origination and structuring of financing solutions for corporate and professional clients, working closely with relationship managers to design facilities that are appropriate for each borrower's specific situation. She has a background in leveraged finance and commercial lending developed across a career spanning investment banking and direct lending. At IFIS NPL Servicing S.p.A., she has built a financing practice that is known for speed, flexibility, and analytical honesty.
Luca Santarelli
Chief Compliance Officer
Luca is responsible for IFIS NPL Servicing S.p.A.'s compliance framework, ensuring the firm meets all applicable regulatory requirements and maintains robust internal controls across every business line. He has previously held senior compliance and legal roles at regulated financial intermediaries, where he developed deep expertise in Italian and European financial regulation. His work is fundamental to the trust that clients and counterparties place in the firm.